An action research project providing a toll-free number using an interactive voice server for health services users and professionnals to improve health system governance in Burkina Faso

Jul 6, 2016 | equity of access to healthcare, health policy analysis

This presentation was realised by Valéry Ridde, Emmanuel Bonnet, Christian Dagenais, Ludovic Queuille, Zoumana Traoré, Patrice Sanon, Lucie Lechat and Paul-André Somé for the 22nd IUHPE World Conference for health promotion in Curitiba, Brazil (May 2016). It shortly summarizes the context, the objectives and the implementation of the action research project providing a toll-free number in Burkina Faso to improve health system governance.